FAQ

 

PROCESSING TIME:
ATTENTION OUR TEMPORARY PROCESSING TIME IS 14-21 BUSINESS DAYS ON ALL ORDERS.

OUR PROCESSING TIME IS NOT SHIPPING TIME. SHIPPING IS SEPARATE FROM OUR PROCESSING TIME.

IE;

If you pay extra for shipping, that is for SHIPPING. When your order is made and ready - it will be shipped the way you chose at checkout.

This excludes holidays, weekends, pre-orders or otherwise stated.

SALES:

Processing time for sales are subject to our original processing time of 14-21 business. This has been put in place to air on the side of caution should any delays in product occur or any unforeseen circumstances. Sales create a very large influx of orders in a very short amount of time, so we want you to be aware ahead of time. We do our best to make sure orders are out within our regular processing time but this is only to be aware of just in case. 

 PRE ORDERS:

Pre orders are stated per product. All pre order timeframes may vary. Unfortunately, there is the possibility of unseen delays with production or shipping.

Anything ordered with a PRE ORDER item, will NOT be shipped until the pre order item is ready to be shipped. 

(Please note: some pre-orders such as purses and bags can take up 3-6 months. Make sure to check item description)

Refunds:
Bad Behavior Inc. does not offer cancellations or refunds.

Returns and Exchanges:
Bad Behavior Inc. does NOT offer returns.

Exchanges are accepted within the first 5 (five) days of receiving product. Product must be unwashed and unworn, in the same condition it was received. Item must be sent back within 5 days of receiving your return label. We go off of the time stamp on your first email. Do not worry if we haven't gotten to your email immediately, you will be safe. Anything outside of these times will not be accepted.

Exchanges are for product or store credit only.

Something is missing from my order, what do I do?

We are human! This can happen unfortunately. If something is missing from your order, or incorrect, just email us! We will be more than happy to help. Emails need to be sent within 3 days of delivery in order to be accepted. Our email is badbehaviorinc1@gmail.com 

I haven't received anything since my confirmation email?

Please make sure you check your spam/junk folder. You will receive order updates as they are available. 

I received my tracking number but there is no tracking information?
Once you receive your tracking number, it may take 3-5 days for your tracking location to update.

What is the best way to contact Bad Behavior Inc. if there is an issue with my order?
Our email is customerservice@badbehaviorinc.com

Please allow 3-5 business days for a response. We do not answer emails or work on the weekends. Most questions can be answered VIA the automated email response. If it does not, please wait for our reply.

NOTE - we do not respond to order inquiries on our social media accounts.